Fee Schedule Entry/Assignment
Fee Schedule Entry/Assignment – Denticon offers robust and flexible functionality with fee schedules that allow you to maximize the automation of treatment plan calculations. We recommend building your knowledge base of how each fee schedule type functions in Denticon and how to correctly assign them in order to minimize the clerical work needed for each patient.
Fee Schedule Entry
| How do I add a fee schedule? Download Guide | How can we assign ALL patients to the new UCR fee schedule? Download Guide | How do I set up an insurance fee schedule for DHMOs? Download Guide | How does the program calculate the insurance estimation and patient estimation portions? Download Guide |
Fee Schedule Assignment
Properly utilizing fee schedule assignments can help you to maximize the automation and accuracy of treatment plan calculations.
| Do I attach a fee schedule to a plan or carrier? Download Guide | How can we quickly assign fee schedules? Download Guide | How do I attach a fee schedule to a managed care plan? Download Guide | Assigning a fee schedule to a particular provider or office? Download Guide | Fee Schedule Cheat Sheet Download Guide |
General Insurance Tips
It is imperative that insurance is set up correctly to ensure not only proper treatment planning with patient responsibility estimates to start same-day treatment, but also proper claim submission and payment.
| How can I set up my office to reflect what is really expected from insurance? Download Guide | What is the difference between fee schedules and smart fees? Download Guide |
Imaging
New clients that are on Apteryx XVWeb should make sure their filters are setup properly to leverage our imaging solution. The links below will show you how to setup a custom layout, improve image quality, and how to take an x-ray with Apteryx XVWeb.
Templates
| How can I make a Custom Layout in Apteryx XVWeb? Download Guide | How are we able to create a new Progression in XVCapture? Download Guide |
General Training
| Denticon and XVCapture – How to Take an X-Ray Download Guide | How are we able to send/forward Apteryx XVWeb x-rays? Download Guide | We can’t find x-rays in XVCapture and Apteryx XVWeb. Where are they? Download Guide | We sometimes see a different patient’s name and x-rays when we access a patient’s images in our imaging software program. Why is this so? Download Guide |
Reporting
Reports are obviously a critical part of your business. Data in Denticon reports are real-time and there are over 200 reports available in Denticon for each subset of users (Clinical, Clerical, and C-Suite).
| Reports Webinar, May 2021 Watch On-Demand | Recommended month-end and year-end Denticon reports See Reports | What reports should we be running by role? Download Guide |
Paying Providers
Prior to your first pay period, it is important to know what reports to use to properly pay your providers as we have specific reports to pay your providers on production and collection.
| Paying Providers on Production > Use Production by Provider report: We pay our providers based on production. What is the best report to use? Download Guide | Paying Providers on Collections > use Income Allocation Summary Report: We pay our providers based on collection. What is the best report to use? Download Guide |
Online Patient Registration
Allows patients to fill out important information online prior to coming into their appointment.
| Is there something I can distribute to my patients regarding the patient portal? Download Guide | What does our office need to do to activate and use the patient portal? Download Guide | How can patients fill in their information at a reserved computer in our waiting room? Download Guide | What does our office need to do to activate and use the patient portal? Download Guide |
Third-Party Integrations: DentalXChange Services
Real-Time Eligibility
Uses patient data to gather insurance information that will be useful during their appointment.
| How does the real time eligibility feature work? Download Guide |
Attachments
Claim attachments are supplemental documents providing additional information to the claims processor that cannot be accommodated within the claim format itself.
| How does the integrated claim attachment service work? Download Guide |
eClaims
Claim is a formal payment request for procedures rendered during a date of service (DOS).
| Adding claims to services in Denticon Download Guide |
Dosespot
A third-party integration available in Denticon for offices to be able to create and send prescriptions on a patient’s behalf. These prescriptions are then automatically saved into Denticon in the patient’s account.
| What is the process for integration ePrescribe through Denticon? Download Guide |
Open Edge
A third-party payment solutions vendor that integrates with Denticon that automatically posts payments to patient ledgers.
*Must be utilizing Open Edge to have full functionality for payment portal
| How do I contact Open Edge? Download Guide | Open Edge User Guide Download Guide | What are the steps to ensure a successful credit card transaction process with TSYS or Open Edge? Download Guide |
AppointNow
A very useful patient-facing feature that allows patients to book their appointments online. This feature is intended to free up your staff from the phones so they can focus on other things at your practice.
| What is AppointNow? Download Guide | How do we setup AppointNow? Download Guide | How are we able to understand if an appointment is made via the AppointNow feature? Download Guide | Is there a report which shows the patient appointments which were created on a particular date? Download Guide |
Denticon Set-Up
In order to create an efficient workflow, the following items must be set up correctly:
Macros
Gives you the ability to have a custom-made template for most-used note. You can create these shortcuts for progress notes, flash alerts, claim Remarks, text messages, or emails.
| How do I create new notes macros that are used in patient progress notes? Download Guide |
User Views
Allows the ability for each user to create some limited customized settings based on their view preferences.
| How can I read appointment availability times? Download Guide |
Statements
Patient statements can be sent manually by your team. Denticon also offers automated statement services that can be sent via snail mail, email, or both with a flexible cadence of your choosing. Either method allows you to choose a variety of parameters, including balance threshold, frequency, a specific range of Responsible Parties by last name, etc.
| How do I generate monthly statements? Download Guide | Our office is subscribed to E-Statements. How does this feature work? Download Guide |