COVID-19 Dental Resource Hub

Resources mentioned in this webinar: 

COVID-19 Pandemic Emergency Dental Treatment Consent Form

ADA: What Constitutes a Dental Emergency?

CDC: Infection Control Guidelines

ADA Coding and Billing Guidance (Including Teledentistry)

With plenty of relevant data available regarding COVID-19 symptoms and prevention our goal here is not to solely focus on those. Rather, our intention is to prompt your thinking about the unique position you’re in to deepen patient trust now and post-pandemic.

The Dykema DSO team is committed to helping you navigate this situation and position your organization for recovery.  Click below for resources and a directory of Dykema team members and their subject matter expertise.

This is not legal advice and intended as a general guide. Refer to your state regulations for specific mandates and guidelines.

• Control what you can – it is normal to have bear markets
• Remember that with a balanced portfolio, only part of your securities are invested in the stock market.
• Remember we’ve already planned for bear market cycles
• Use capital losses to net out capital gains and rebalance back to your asset allocation target
• Opportunistic buying and selling (i.e. rebalance to purchase out of favor assets)
• Review concentrated stock positions you’d like to reduce (i.e. company stock, low basis stock, etc.)
• Review high cost investment positions to replace (i.e.  low basis high cost mutual funds)
• Consider Roth IRA conversions
• Consider legacy planning
• Think about cash needs in the near term

Appointment and Schedule Remotely

• Denticon users can continue to schedule, reschedule, and cancel appointments remotely.
  • Access the scheduler from home to notify patients of changes to the schedule and to reschedule appointments.
  • When you reopen your office, pull recall or treatment plan reports and reach out to patients to schedule appointments in advance of reopening.
  • View our on-demand webinar on recalls

Post, Submit and Follow-up on Claims

• Continue to process, batch, and transmit claims from home; attach images to claims using Dentiray Web.
• Post EOBs from home.
• Run reports and use the Denticon Task Manager to follow-up on outstanding claims.
  • Outstanding A/R and treatment webinar
  • Daily reports webinar
  • Utilizing the Task Manager webinar
• Accept payments from patients over the phone (if utilizing integrated payments).

IMPORTANT: Make sure you turn off any IP restrictions associated with your account for users to access Denticon remotely.

Other Denticon resources, tips and tricks to help you and your staff work remotely:

• General Denticon resources (Help Portal tutorial articles, how to submit support tickets, etc.) 
• Implement Denticon’s patient-facing features so that patients can continue to interact with your office.
  • AppointNow webinar
  • Taking your office paperless webinar
  • Overview of patient interaction tools