Dr. Shilpi Priyadarshini on Building Clinical Systems
What does it take to help clinicians deliver more consistent dental care, build confidence in the chair, and grow into effective leaders?
In this episode of The Dental Economist Show, host CRO Mike Huffaker or Planet DDS speaks with Dr. Shilpi Priyadarshini, chief dental officer at the Dentist Entrepreneur Organization (DEO), about the clinical systems, mentorship, and communication practices that help dental organizations improve care at scale.
Dr. Shilpi reflects on her journey from practicing dentist to regional leader at Jefferson Dental and now clinical coach at DEO. She explains why dentistry does not have a standard-of-care problem as much as it has a systems problem—and why clear processes, mentorship, and regular clinical audits can help clinicians make better decisions for patients.
The conversation explores how radiographic AI can support more consistent diagnosis and patient communication, the importance of separating treatment planning from insurance benefits, and the role empathy plays in case acceptance. Dr. Shilpi also shares her “LIGER” framework for clinicians, practical approaches to coaching providers based on their strengths, and how better systems can reduce decision-making fatigue and burnout.
How Strong Clinical Systems Change Dentistry
About The Dental Economist Show
Don’t miss insightful conversations with industry experts on the latest trends and top strategies to grow your DSO or dental group. Tune in to The Dental Economist Show each week as we meet at the intersection of profit and purpose.
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