Magazine

Why Your RCM Strategy May Be Your Greatest Financial Liability

This article was written by CFO Stephen Fong of Planet DDS and originally published in DrBicuspid.com. Here’s what keeps me up at night as a chief financial officer: watching dental...

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DentalOS™ AI Agents: An AI Workforce Built into Denticon and Cloud 9 

Growing dental support organizations (DSOs) and dental groups face a structural challenge: Operational work does not scale at the same pace as the business. As locations are added and patient volume...

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The Next Operational Shift: Moving from Cloud-First to AI-First

This article was written by CEO Eric Giesecke of Planet DDS and originally published on Forbes.com. For the past decade, the concept of “cloud-first” has dominated modern technology conversations. Moving...

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AI Voice Perio: Standardizing Perio Exams Across DSOs and Dental Groups

As dental support organizations (DSOs) and dental groups grow, maintaining consistency in periodontal exams becomes increasingly difficult. Small differences in how providers capture exams can quickly turn into wide variation across locations. Manual entry, individual habits,...

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Why DSOs and Dental Groups Are Choosing Tools That Fit Inside Their PMS 

As dental organizations grow, routine practice management system (PMS) processes often become more complicated than they need to be. Tasks like scheduling and patient intake, when managed across multiple systems, can...

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Cloud 9 Connect: Simplify Communication and Improve Patient Engagement 

Orthodontic front desks manage a high volume of daily interactions: answering patient questions, confirming appointments, coordinating billing, sending appointment updates, and navigating last-minute schedule changes. When communication relies on disconnected third-party...

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Leading Your Dental Organization Through Change: From Server to Cloud-Based PMS

This article was written by CRO Mike Huffaker of Planet DDS and originally published in DrBicuspid.com. As General Eric Shinseki once said, “If you don’t like change, you’re going to...

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MyTooth: The Mobile-First Patient Experience Solution for DSOs 

Dental support organizations (DSOs) and dental groups face a familiar challenge: delivering a modern, intuitive patient experience without introducing new systems or operational disruption. As organizations scale, intake, scheduling, and communication become harder to manage...

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How the Jobs-to-Be-Done Framework Gives Tech Leaders an Edge

This article was written by CEO Eric Giesecke of Planet DDS and originally published in Forbes.com. Tech companies have never had more tools at their disposal for innovation. AI, automation...

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