MyTooth: The Mobile-First Patient Experience Solution for Dental Groups 

Dental support organizations (DSOs) and dental groups face a familiar challenge: delivering a modern, intuitive patient experience without introducing new systems or operational disruption. As organizations scale, intake, scheduling, and communication become harder to manage consistently across locations. 

MyTooth was designed to solve that challenge. Built as a mobile-first, Denticon and Cloud 9 native solution and part of the Patient+ Engagement & Communications Suite, MyTooth streamlines patient intake and scheduling while supporting the workflows teams rely on every day. This helps organizations modernize patient experience without the extra steps.

Why MyTooth? Solving the Fragmentation Problem

Patient engagement tools are often introduced to improve convenience, but many create new challenges in the process. Separate platforms, manual data entry, and unreliable integrations can lead to duplicate records, inconsistent information, and disconnected workflows, especially for organizations managing multiple locations. 

MyTooth addresses fragmentation by functioning as a native extension of Denticon and Cloud 9 rather than a standalone system. It leverages live platform data for real-time update, so every patient interaction—from online booking to digital forms—flows directly into your practice management system with no syncing delays or dual workflows. 

“Dental organizations have long been forced to choose between great patient-facing tools and operational simplicity. MyTooth gives Denticon and Cloud 9 customers a modern, mobile-first patient experience built directly on live practice data so they can standardize workflows, trust their records, and deliver a consistent patient experience across every practice while managing patient engagement and core workflows in one place.” —Eric Giesecke, CEO of Planet DDS.

What Makes MyTooth Different from Other Solutions? 

Many patient engagement tools promise better experiences but rely on disjointed platforms and third-party integrations that introduce operational risk. For DSOs and dental groups managing multiple locations, even small inconsistencies in data or workflows can quickly scale into larger issues. 

Unlike alternative platforms, MyTooth is the only solution built as a native Denticon and Cloud 9 extension. By leveraging live platform data at the source, teams gain:  

• Native platform connectivity: MyTooth connects directly to Denticon and Cloud 9 live data, ensuring patient information remains current across scheduling, forms, and documentation. 

• Single system of record: Real-time data flow supports consistent writeback for demographics, medical and dental history, and uploaded documents. 

• Minimal operational change: Front office teams continue working in Denticon or Cloud 9, avoiding the need to learn new tools or manage parallel workflows. 

• Platform-level standardization: Centralized configuration of forms, packets, and branding supports consistent experiences across locations while allowing flexibility where needed. 

• Mobile-first, browser-based access: Patients engage from any device without downloading an app, improving accessibility and completion rates. 

• Flexible branding controls: Branding can be tailored at the organization or location level to support multi-location strategies. 

These capabilities allow dental and ortho groups to modernize patient-facing workflows while keeping operations aligned and predictable at scale. Take a look at how MyTooth can work for your business:

What MyTooth Features Support Patient Intake and Scheduling? 

Industry data shows that 77% of dental patients prefer online scheduling for dental appointments, highlighting a widespread preference for digital access. MyTooth brings patient-facing functionality and enterprise control together in a single, Denticon and Cloud 9 connected experience with: 

• Forms and scheduling management: A centralized dashboard allows organizations to build, assign, and manage digital forms and book workflows across multiple locations with role-based access and enterprise configuration. 

• Digital intake forms: Patients complete, sign, and submit customized intake and consent forms from any device, with updates written directly into Denticon in real time. For Denticon locations, structured data writes directly to the patient record in real time. For Cloud 9 locations, completed forms are saved to the Patient Document Cabinet.

• Online appointment booking: Patients can schedule and confirm appointments online with instant synchronization to Denticon provider calendars or Cloud 9 chair and operatory availability. 

• Mobile-first experience: Responsive design optimized for phones, tablets, and desktops ensures a consistent experience aligned to each organization’s branding. 
• English and Spanish support: MyTooth currently supports both English and Spanish, making it accessible to a broader patient base.
• Form resumption: Patients can resume incomplete forms from the original link—no starting over, no lost progress.

These features reduce manual effort for front office teams while supporting a more consistent, accessible patient experience across locations. 

How Does MyTooth Work for Orthodontic Practices?

For Cloud 9 locations, patients self-schedule is based on chair and operatory availability rather than provider calendars and completed intake forms are saved automatically to the patient’s Patient Document Cabinet—no scanning or re-entry required. The core patient-facing experience is the same: mobile-first, browser-based, and branded to each location’s look and feel.

Can MyTooth Standardize Forms Across Locations?

For Denticon locations, MyTooth gives corporate teams one place to build, update, and deploy form templates across every location. Individual locations cannot override corporate standards unless explicitly permitted. This eliminates version drift and supports consistent data, reporting, and brand compliance at scale.

What Are the Top Benefits for Patients? 

According to a Tebra’s Patient Perspectives report, 65% of patients say they would switch providers for better digital convenience. With MyTooth, patients benefit from simpler, more intuitive digital interactions, including: 

• Easier, mobile-first access: Patients can book appointments, complete forms, and upload documents from any device without downloading an app. 

• Faster intake and fewer delays: Digital forms and real-time updates reduce waiting, repeat questions, and manual paperwork at check-in. Your staff can save ten to fifteen minutes per patient previously lost to manual data entry—up to 7.5 hours a month at a single location.

• Consistent experience across locations: Standardized workflows and branding help patients know what to expect, even across multiple practices. 

• Clearer communication: Online scheduling and form completion reduce phone calls and back-and-forth, making it easier to stay on track. 

These improvements create a more accessible experience that respects the patient’s time while supporting consistent care. 

“Anything that makes the patient experience better, of course, is what we’re always striving for. MyTooth really just delivers on that because it looks nicer, it feels nicer, and it provides a lot of information.”   —Etta Bourne, Vice President of System Integrations at Dental365

Why Choose MyTooth for Your Business? 

MyTooth delivers a mobile-first patient journey without adding systems for teams to manage. By reducing manual work and intake time, it supports accurate Denticon and Cloud 9 records and consistent workflows across locations. 

DSOs and dental groups using MyTooth can see improvements in patient conversion, higher form completion rates, and reduced front desk workload. Just as importantly, they avoid the cost of continuing with disconnected tools: manual scheduling, longer intake times, data inconsistencies, and added strain on staff and patients. 

“For a DSO with multiple brands, the ability to bring each practice’s branding forward while streamlining workflows has been a huge win. So much is automated now that our front desk teams can stay patient-focused instead of tied to the phone, and patients consistently praise how simple the online experience is. Implementation was quick, support was exceptional.” —Etta Bourne, Vice President of System Integrations at Dental365

Elevate the Patient Experience with MyTooth 

By aligning patient-facing interactions directly with Denticon and Cloud 9 live data, MyTooth helps DSOs and dental groups improve the patient experience, increase completion rates, and reduce front-office workload while keeping workflows connected, predictable, and easy for teams to manage. 

Discover how MyTooth can support a more consistent, scalable patient experience across your organization.