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How Planet DDS Meets SOC 2 Compliance Software Standards

By Planet DDS
January 29, 2024

When looking for a partner to provide practice management software for your dental office or dental support organization (DSO), you want a company that takes privacy and data security very seriously. Planet DDS not only talks the talk, but also walks the walk when it comes to privacy and security, as evidenced by the fact that we’ve now achieved SOC 2 Type 2 compliance, an industry-standard third-party verification of our data privacy measures. Meeting this enhanced SOC 2 compliance software standard means you can trust Planet DDS programs to handle sensitive patient data with the utmost care. 

What Is SOC 2 Type 2? 

SOC 2 Type 2 is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA) that evaluates the effectiveness of a service organization’s controls over time — specifically in relation to security, availability, processing integrity, confidentiality and privacy. Unlike SOC 2 Type 1, which assesses controls at a single point in time, Type 2 examines their effectiveness over a longer period, typically six to 12 months.  

Why Is SOC 2 Type 2 Compliance Important? 

SOC 2 Type 2 compliance is crucial for dental practices because it ensures their software provider adheres to stringent data protection standards. This compliance provides practices and organizations with the confidence that their and their patients’ sensitive data is securely managed, reducing the risk of data breaches, enhancing trust in the software provider and ensuring dental HIPAA compliance. 

Benefits of SOC 2 Type 2 Compliance for Dental Practices 

Because Planet DDS has met this enhanced SOC 2 compliance software standard, we can offer benefits like:  

  • Enhanced Data Security: Assures practices that data collected from digital medical forms is protected by security measures that are rigorously tested and verified.  
  • Increased Reliability: Demonstrates the company’s commitment to maintaining operational integrity and availability.  
  • Compliance Assurance: Helps practices meet regulatory requirements and industry standards for data protection, including HIPAA compliance for dental offices.  
  • Trust and Confidence: Strengthens trust between dental practices and Planet DDS, as practices know their data is handled with the highest care. 

What Makes Planet DDS’s SOC 2 Type 2 Compliance Stand Out? 

Planet DDS stands out because it is the first provider of dental practice management solutions to achieve SOC 2 Type 2 compliance for all its products, including Denticon, Cloud 9, Apteryx and Legwork. This achievement underscores our leadership in the industry and our commitment to setting new benchmarks for data security and privacy. It reflects our dedication to providing secure, reliable and compliant cloud-based solutions to dental practices. 

Planet DDS’s Approach to Data Privacy and Security 

Planet DDS’s SOC 2 Type 2 compliance is a cornerstone of our comprehensive approach to data privacy and security. It complements our multi-layered encryption, world-class infrastructure and stringent access management practices. This compliance is a third-party validation of our efforts to ensure the highest standards of data protection, aligning with our mission to deliver secure and reliable dental software solutions along with HIPAA complaint data storage. 

How Did Planet DDS Achieve SOC 2 Type 2 Compliance? 

To achieve the enhanced SOC 2 compliance software standard, Planet DDS underwent a rigorous audit process that assessed our data management practices, security protocols and compliance with the five trust service principles. This involved demonstrating the effectiveness of our controls over a significant period, implementing best practices for data security and continuously monitoring our systems to ensure their integrity and reliability. 

Verifying Planet DDS’s SOC 2 Type 2 Compliance 

Dental practices interested in verifying our SOC 2 Type 2 compliance can request more information directly from us. We’re transparent about our security measures and we’re happy to provide documentation and further details to current and prospective clients who want to know more about how we protect their data. 

Future Plans 

Planet DDS is committed to continuously improving our data security and privacy measures. We aim to stay ahead of emerging dental cyber security threats by updating our protocols, investing in advanced technology and undergoing regular audits to maintain our SOC 2 Type 2 compliance. Our goal is to ensure that our clients always have the most secure and reliable practice management and dental data analytics solutions at their disposal. 

Contact us for more information about how Planet DDS’s suite of programs that meet enhanced SOC 2 compliance software standards can streamline your systems and operational tasks so you and your team can better manage your dental practice.