Magazine
All Things DSO: EBITDA, Overhead, and Opportunity
The dental support organization (DSO) market may be improving, but the recovery has been slower and more uneven than many organizations anticipated. During a recent All Things DSO webinar, hosted...
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7 Top Patient Trends Reshaping Dentistry in 2026
This article was written by CEO Eric Giesecke of Planet DDS and originally published in Inside Industry. Patient expectations are growing faster than most dental practices realize. Seven distinct trends...
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AI Voice Restorative Charting: Standardizing Clinical Documentation Across Locations
Restorative charting is one of the most common clinical workflows in general dentistry and one of the most difficult to standardize as organizations grow. Capturing decay, existing restorations, fractures, and treatment...
Why Your RCM Strategy May Be Your Greatest Financial Liability
This article was written by CFO Stephen Fong of Planet DDS and originally published in DrBicuspid.com. Here’s what keeps me up at night as a chief financial officer: watching dental...
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DentalOS® AI Agents: An AI Workforce Built into Denticon and Cloud 9
Growing dental support organizations (DSOs) and dental groups face a structural challenge: Operational work does not scale at the same pace as the business. As locations are added and patient volume...
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The Next Operational Shift: Moving from Cloud-First to AI-First
This article was written by CEO Eric Giesecke of Planet DDS and originally published on Forbes.com. For the past decade, the concept of “cloud-first” has dominated modern technology conversations. Moving...
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AI Voice Perio: Standardizing Perio Exams Across DSOs and Dental Groups
As dental support organizations (DSOs) and dental groups grow, maintaining consistency in periodontal exams becomes increasingly difficult. Small differences in how providers capture exams can quickly turn into wide variation across locations. Manual entry, individual habits,...
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Why DSOs and Dental Groups Are Choosing Tools That Fit Inside Their PMS
As dental organizations grow, routine practice management system (PMS) processes often become more complicated than they need to be. Tasks like scheduling and patient intake, when managed across multiple systems, can...
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Cloud 9 Connect: Simplify Communication and Improve Patient Engagement
Orthodontic front desks manage a high volume of daily interactions: answering patient questions, confirming appointments, coordinating billing, sending appointment updates, and navigating last-minute schedule changes. When communication relies on disconnected third-party...
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