By Dr. Greg Grillo
Today’s dental patients want comfort and safety, and you want to make your front office run like a well-oiled machine. Luckily, we have a tool that helps you accomplish both. With, you can create a relaxing, worry-free environment for patients while making regular tasks like scheduling and check-in easier than ever. This tool fills gaps in your schedule by letting patients book at their leisure, selecting from the time slots you set as available.
Improve Patient Experience
With the COVID-19 pandemic still fresh in people’s minds, you’ll find dental patients are more safety and comfort-conscious than ever before. Your patients will want to know the steps you’re taking to ensure safety at your practice, and may favor distancing and shielding measures wherever possible. While you can and should let patients know about the medical best practices you already use, Online Appointment Booking can help you create a scheduling process that adds additional layers of comfort and security. The ability to book online from their home or workplace means patients can avoid unnecessary exposure to public places near your business. You can provide an additional level of security the day of the appointment by providing the option for patients to text or call from their car to check in before treatment. This will help your patients avoid the stress of waiting in a public setting like your reception, putting your patients further at ease and helping deliver a great experience.
Increase Office Efficiency with Online Booking
Online Appointment Booking also helps reduce overhead at your front desk. Typically your receptionist has to interact with patients in-person or over the phone to schedule appointments. Between manually checking your calendar, dealing with messy handwriting or unclear audio recordings, your staff experiences unnecessary strain that takes a toll on efficiency. Appointments booked online avoid these hurdles. Booking is confirmed with just a few clicks, and vital patient data is delivered securely via our online scheduling technology. Once you set up your availability, you can let the appointments roll in with ease. Your patients and front desk staff alike will be sure to thank you. Online Appointment Booking is available now for Legwork customers at no additional cost. Already a customer? Learn how to set it up by watching our on-demand webinar.