RCM Zero: The End of Dental Revenue Cycle Management as We Know It
The industry’s first vision for a real-time revenue cycle in dentistry —built to eliminate inefficiencies, unlock working capital, and reduce staff burden at scale.
RCM Zero: The End of Dental Revenue Cycle Management as We Know It
A Roadmap to Zero
By some estimates, DSOs lose up to 2.9% of production to inaccurate insurance verification —that’s $29,000 for every $1M produced. Layer on denials, faxed attachments, and months of A/R, and millions get trapped in inefficiency every year.
Meanwhile, staff spend hours chasing payers and portals, fueling burnout and turnover.
The solution? RCM Zero. A step-by-step framework to eliminate revenue leakage, automate manual work, and move toward real-time pre-adjudication —the moment when claims are approved instantl
Why RCM Needs a New Foundation
DSOs don’t need another siloed RCM tool. They need a platform-based financial backbone that scales with their business.
That’s why our vision for RCM Zero is to:
- Fix every stage of the cycle — eligibility, claims, posting, reconciliation.
- Centralize in Denticon — one hub, one set of dashboards for CFOs and COOs.
- Automate with AI — fewer denials, less rework, more predictability.
- Achieve real-time adjudication — collapsing the entire cycle into a single transaction.
eBook
RCM Automation Guide: Solutions for DSOs and Dental Groups
RCM Zero
RCM Zero reflects the outcomes DSOs should expect:
- Zero faxes – no paper or portal-based processes.
- Zero denials – AI plus clean claims prevent rework.
- Zero wasted hours – automation eliminates staff chase.
Together, these outcomes create a predictable revenue cycle DSOs can trust to scale growth and valuation.
RCM Zero vs. Legacy RCM
| RCM Zero | Legacy RCM |
|---|---|
| Zero wasted work – fully digital workflows, no paper or portals | Fax machines, waiting on hold, scanned attachments, endless payer portals |
| Clean claims – AI scrubbing + auto-attachments prevent denials | Frequent denials, manual rework, revenue leakage |
| Cash in days, not months – moving toward real-time adjudication | Frequent denials, manual rework, revenue leakage |
| Enterprise visibility – centralized dashboards for CFOs & COOs | Fragmented clearinghouses, no single source of truth |
| Staff freed from chase work – automation handles follow-ups | Teams spend hours calling payers and re-keying data |
| Scalable financial backbone – designed for DSOs and groups | Built for single offices, struggles at enterprise scale |
From Appointment to Reconciliation
Verify Eligibility & Estimates
Automated eligibility writeback plus a new estimation engine — reduce errors before care begins.
Enable Treatment Plan Payments
Upfront patient responsibility and real-time out-of-pocket clarity.
Automate Claims
AI-generated narratives and auto-attachments for clean, denial-free claims.
Streamline Posting & Denials
Auto-posted 835s, mapped EOBs, and AI-driven denial workflows cut reconciliation time.
Automated Appointment Messaging
Set it, and forget it. Automatically send new patient welcome messages, appointment confirmations, and reminder texts or emails.
Achieve Pre-Adjudication
Working with partners to collapse the entire cycle into a single transaction.
“At Salt Dental Partners, our priority is supporting practices so they can focus on exceptional care. Across more than 150 locations, revenue cycle plays a bigger role in that than many realize. Making the entire cycle smoother means happier teams and a better experience for providers and patients. Having worked in revenue cycle for 20 years, I know the difference this can make, and I’m excited to see Planet DDS leading with its vision for RCM.”
Meghan Hernandez
VP of Revenue Cycle
Salt Dental Partners
TAKE THE Quiz
What’s Your RCM Health Score?
Diagnose your revenue cycle efficiency in minutes!
Take this quick quiz to see how your practice’s RCM stacks up. You can identify areas for improvement, uncover growth opportunities, and generate a shareable RCM Scorecard to track your financial health!
Frequently asked questions
What is RCM Zero?
Is RCM Zero a product or a vision?
How is this different from other RCM tools?
Can RCM Zero really reduce denials?
What is pre-adjudication?
Does RCM Zero replace staff?
How do we get started?
RCM Zero is the financial unlock DSOs have been waiting for.
Ready to eliminate inefficiencies, reduce denials, and move toward real-time cash flow?
