With multiple locations throughout New Jersey, Periodontal & Implant Associates found it challenging to integrate multiple software programs required to manage patient care. As a result, owner Dr. Eric Weiss determined the process was inefficient for patient management and clinical processes.
“Our process was more laborious before we started using Planet DDS,” Dr. Weiss explains. “It involved multiple software platforms. More technology meant more integrations and complexities that led to more problems. If there was an issue, it was difficult to pinpoint where the problem was coming from, and it slowed us down. Nothing was as user friendly as Planet DDS.”
Planet DDS was recommended to Dr. Weiss as he considering other solutions in his search for a platform that could streamline dental practice management. After looking at the integration and onboarding processes of other practice management solutions, Dr. Weiss discovered there were data compatibility issues and a tremendous amount of internal work for his team to convert. However, with Planet DDS, Dr. Weiss, his administrators, and clinicians found the transition and implementation would be more seamless. In fact, Planet DDS also helped with things like transferring x-rays that other solution providers did not.
Periodontal & Implant Associates now relies on Planet DDS solutions Denticon Practice Management Solution and Apteryx Imaging for end-to-end clinical and administrative patient management.
Drive Efficiency Across Multiple Practices
Dr. Weiss sought a solution that could handle all administrative and clinical needs across multiple practices. Denticon and Apteryx deliver everything needed to run an efficient practice on one secure, cloud-based platform.
“We use Planet DDS for absolutely everything to run our practice,” says Dr. Weiss. “It’s amazing because we have everything we need on one platform from a clinical perspective as well as patient management. This includes billing, x-rays, taking 2D images, storing 3D images, periodontal chartings, CBCT scans, the list goes on. Plus, with multiple locations we can access our data across multiple practices.”
Access Patient Information from Anywhere
Planet DDS enables dental clinics to securely access and manage information from referring practices and within clinics from anywhere. Periodontal & Implant Associates is a referral-based practice and is in regular communication with referring practices. Now information can be accessed easily within Planet DDS, making the patient referral process much more streamlined.
“In a busy practice with 3 locations, when things came to a standstill it could affect us greatly,” explains Dr. Weiss. “The other software applications we were using could not manage multiple locations at one time. Instead, we had 3 different programs to run each office and tried, unsuccessfully, to integrate them.” With multiple practice management solutions running across three locations, Dr. Weiss explains why it became cumbersome to access up-to-date information on his patients. “I often see patients at different locations, and it was labor-intensive to manage patients’ information from the clinical and administrative side. Now with Planet DDS, everything is under one umbrella.”
Additionally, because Planet DDS is cloud-based, information can be accessed from anywhere and is more secure than hosting on servers. “Planet DDS is so convenient. I can access it from anywhere. Even if I’m traveling or at home, I can access the information I need as if I was at my office. That level of convenience is unparalleled,” says Dr. Weiss.
Comprehensive Onboarding Support
Planet DDS provides end-to-end training and support to ensure solutions are fully compatible with a practice’s specific needs and requirements. Administrators, clinicians, and doctors are supported throughout onboarding. All Periodontal & Implant Associates practices received training before they started using Planet DDS. During the few days it took to get used to it, Planet DDS supported them along the way and advised on best practices for onboarding. It was ultimately easier than anticipated and did not slow them down or negatively impact the practice in any way.
“As a periodontist, we have very specific needs around the type of data we store,” explains Dr. Weiss. “I suggested a change to the periodontal charting model. Planet DDS made the change and implemented it within 6 weeks. I greatly appreciate that kind of agility. I’m super impressed with the support. It’s the best support I’ve ever gotten from any software.”
Set Up a Demo of Planet DDS for Your Dental Practice
“Planet DDS is easy and logical to navigate as clinicians, and to get the clinical data we want and need,” says Dr. Weiss.
Whether you’re an emerging group or a large dental service organization (DSO) Planet DDS can help optimize your dental practice and streamline operations. Our solutions support every type of practice, including general dentistry, orthodontics, oral surgery, periodontics, pediatric dentistry, and endodontics. Using best-in-class security, dental clinics keep all data safe and secure.
Connect with us here to learn more and set up your free demo.
After looking at the integration and onboarding processes of other practice management solutions, Dr. Weiss discovers there were data compatibility issues and it would be a tremendous amount of internal work on his team to convert. However, with Planet DDS, Dr. Weiss, his administrators, and clinicians found the transition and implementation would be more seamless. In fact, Planet DDS helped with things like transferring x-rays that other solution providers did not.
Download the client success story: Periodontal and Implant Associates Success Story