Sales: 800-861-5098

Apteryx Billing Questions

Q: How do I access the customer portal?

A: You should have received your unique customer portal URL and password in an email titled: “Customer Portal, Password Created.” If you can’t find it in your inbox, please double-check your spam or junk folder. If you still cannot locate your email, please email us at ar@planetdds.com with your practice name to request your login information.

Portal web link

Q: How do I pay?

A: You can make payments through the customer portal.

Q: How can I update my payment information?

A: You can update your payment information in the customer portal.

Q: How can I view my invoices?

A: You can view invoices in the customer portal.

Q: Please take off my sales tax

A: Please email ar@planetdds.com with your business sales tax exempt certificate.