Apteryx Billing Questions
Q: How do I access the customer portal?
A: You should have received your unique customer portal URL and password in an email titled: “Customer Portal, Password Created.” If you can’t find it in your inbox, please double check your spam or junk folder. If you still cannot locate your email, please email us at email@example.com with your practice name to request your login information.
Q: How do I pay?
A: You can make payments through the customer portal.
Q: How can I update my payment information?
A: You can update your payment information in the customer portal.
Q: How can I view my invoices?
A: You can view invoices in the customer portal.
Q: Please take off my sales tax
A: Please email firstname.lastname@example.org with your business sales tax exempt certificate.