Apteryx Billing Questions
Q: How do I access the customer portal?
A: You should have received your unique customer portal URL and password in an email titled: “Customer Portal, Password Created.” If you can’t find it in your inbox, please double-check your spam or junk folder. If you still cannot locate your email, please email us at [email protected] with your practice name to request your login information.
Portal web link
Q: How do I pay?
A: You can make payments through the customer portal.
Q: How can I update my payment information?
A: You can update your payment information in the customer portal.
Q: How can I view my invoices?
A: You can view invoices in the customer portal.
Q: Please take off my sales tax
A: Please email [email protected] with your business sales tax exempt certificate.