Planet DDS Unveils AutoEligibility: Real-Time Eligibility Data Within Denticon
AutoEligibility brings DentalXChange’s real-time eligibility data natively into Denticon, helping front office teams save hours, prevent denials, and improve cash flow.
Irvine, CA – November 18, 2025 — Planet DDS today announced the launch of AutoEligibility, a new native integration with DentalXChange that automates insurance eligibility checks directly inside Denticon, the leading cloud-based practice management platform for dental support organizations (DSOs) and group practices.
With AutoEligibility, front-office teams can instantly see coverage details such as deductibles, waiting periods, and Medicaid eligibility. That means fewer denials, faster collections, and no time wasted on payer portals or phone calls.
“What used to take our insurance verification team hours now happens seamlessly within Denticon. We currently have one person responsible for completing all insurance verifications for an entire office, and AutoEligibility has made the process so fast and efficient that one team member will now be able to support multiple offices. It’s helping us streamline our workflow, improve accuracy, and create a much better experience for our team, our patients, and our front office.” —Barbara Maciel, Team Manager at GoDental Brands.
Solving the Industry’s Costliest Administrative Bottleneck
According to the Council for Affordable Quality Healthcare (CAQH) report, insurance verification accounts for nearly a quarter of all dental administrative transactions and remains the number one cause of claim delays and denials. AutoEligibility eliminates manual work by syncing coverage data directly through DentalXChange, giving staff immediate access to eligibility results within Denticon.
With AutoEligibility, front-desk and billing teams can:
- Save four to six hours per office per day by automating eligibility checks.
- Prevent denials before submission through complete coverage detail visibility.
- Build patient trust with accurate, transparent cost estimates.
- Standardize revenue cycle performance across every location.
“Right now, one team member completes around forty verifications per day, and with the implementation of AutoEligibility, we expect that number to double due to the speed and efficiency it brings to our processes.” —Barbara Maciel, Team Manager at GoDental Brands
AutoEligibility: Built for DSO Scale
While some eligibility tools stop at a simple yes/no when checking coverage, AutoEligibility is designed for multi-location dental organizations that need accuracy, speed, and consistency across hundreds of offices. It brings together the reliability of DentalXChange’s payer connectivity and the scalability of Denticon’s native cloud architecture.
“Eligibility verification is one of the biggest causes of lost revenue and wasted time in dentistry. AutoEligibility eliminates that friction by automating verification across every location, every patient, every day. It’s faster, smarter, and far more accurate, helping practices protect cash flow, and focus on care, not paperwork. With this launch, we’re taking another step towards our mission: Dental software is broken. We aim to fix it.” —Eric Giesecke, CEO of Planet DDS
AutoEligibility is a part of the Planet DDS RCM Zero vision: Zero manual work. Zero denials. Zero wasted hours.
By embedding real-time eligibility checks directly into Denticon, Planet DDS continues to streamline the revenue cycle, helping DSOs strengthen cash flow and deliver a smoother patient experience.
To learn more about AutoEligibility, click here.
About Planet DDS
Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups, Planet DDS delivers a cloud-based platform designed to scale alongside growing organizations. Powered by DentalOS™ with AI, its open platform includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS enables 13,000+ practices and 118,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.
To learn more about Planet DDS, visit www.planetdds.com.
