Planet DDS Unveils the Industry’s First AI-Native Platform for DSOs
DentalOS™ now brings AI intelligence into the core of operations, eliminating process debt, unlocking measurable EBITDA gains, and reshaping how DSOs run their businesses.
IRVINE, CA – September 24, 2025 – Planet DDS, a leading provider of cloud-based, enterprise-grade dental software solutions, today announced DentalOSTM with AI, Building on the foundation of DentalOS, the industry’s first platform for dental support organizations (DSOs).
Planet DDS will embed intelligence directly into critical operations, revenue cycle, imaging, orthodontics, patient engagement, and workflows. This AI-first model sets the standard for the future of dental operations: predictive by design, proactive in execution, and built to deliver profitable outcomes.
The Problem: Margin Pressure Meets Process Debt
DSOs are under intense EBITDA pressure, squeezed by rising wages, turnover costs, declining reimbursements, and inflation. According to the 2025 DIA Survey, staffing (81%), rising costs (34%), patient flow (31%), insurance complexity (31%), declining reimbursements (27%), and revenue cycle management (RCM) inefficiencies (23%) are the top concerns keeping leaders awake at night.
Many look to AI for relief, but when applied to legacy, siloed technologies, it produces fragile fixes with limited ROI. Planet DDS calls this “process debt”: the inefficiencies of disconnected workflows and systems that drain margins and prevent organizations from realizing AI’s full value.
A Platform-Level Approach to AI
Planet DDS is taking a different approach. Instead of point AI tools that automate single tasks in isolation, DentalOS now provides a platform-level AI layer that enables intelligence and agents to operate across applications and integrations. This means DSOs benefit from coordinated, end-to-end automation that spans the entire revenue cycle, imaging, and patient engagement workflows, not just fragmented tasks.
In addition to built-in AI capabilities, Planet DDS continues to expand its integrated ecosystem by enabling other novel AI tools and systems to integrate and leverage the power of DentalOS with AI. Planet DDS has recently onboarded fifteen new AI partners, with many more planned to expand its ecosystem.
Today, it is the only practice management provider integrated with all three of the leading AI imaging vendors, Overjet, Pearl, and VideaHealth, ensuring customers can deploy best-in-class solutions within a unified platform.
“AI is already delivering real results in dental when it’s connected to the platform. Now we’re embedding intelligence into the DentalOS platform using agentic AI so that DSOs can lower the cost to collect, cut write-offs, and turn weeks of work into minutes. That means DSOs can finally see measurable EBITDA results, whether it’s fewer days in A/R, faster staff onboarding, or filling chairs more predictively.” —Rahul Khot, VP of AI & Innovation at Planet DDS.
From Assisting to Autonomous AI
To operationalize this vision, Planet DDS has introduced the DentalOS with AI suite with modules that evolve from assisting to advising to acting autonomously.
- Operational intelligence at scale: Continuous monitoring and benchmarking for real-time operational intelligence
- An agentic workforce: An AI workforce that handles repetitive workflows, from RCM follow-up to schedule optimization, alongside human teams
“Think about the daily grind today: claims in limbo, staff stretched thin, leaders piecing together data just to understand performance. With AI embedded in the platform and a team of AI agents, that cycle collapses. Leaders ask, the system answers, and agents act. This is AI that doesn’t just assist, it runs operations alongside your team.” —Nathan James, SVP of Product at Planet DDS
By embedding intelligence into the foundation of the platform, DentalOS with AI creates a durable operating advantage, protecting margins today and unlocking enterprise value for tomorrow.
About Planet DDS
Dental software is broken. We aim to fix it. As a partner in growth for DSOs and dental groups, Planet DDS delivers a cloud-based AI platform designed to scale alongside growing organizations. Powered by DentalOS™, its open platform includes Denticon Practice Management, Cloud 9 Ortho Practice Management, and Apteryx Cloud Imaging. Trusted by leading DSOs and emerging dental groups nationwide, Planet DDS enables 13,000+ practices and 118,000 users to move beyond outdated legacy software with seamless integrations, optimized workflows, and scalable technology built for growth.
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