You’ve probably invested a substantial amount of time and money attracting and hiring new employees for your dental organization. But without the right coaching, your new team members might not be able to deliver the best patient experience, which in turn could affect financial performance.
During this hour-long session, we covered a wide range of coaching recommendations including:
- Setting appropriate expectations
- Building trust with patients
- Gaining case acceptance
- Navigating through an exam
- Clinical coaching vs. operational coaching
- The power of the referral