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Say Goodbye to Clunky Workflows. Cloud 9 Simplifies Your Practice, Maximizes Your Efficiency

Streamline every aspect of your orthodontic practice with Cloud 9’s intuitive, cloud-based solution. From scheduling to billing, our software is designed to reduce administrative burden, enhance patient care, and drive growth.

Say Goodbye to Clunky Workflows. Cloud 9 Simplifies Your Practice, Maximizes Your Efficiency

As the only fully cloud-based practice management solution for orthodontic practices, groups, and OSOs, Cloud 9 helps your staff work more productively and better deliver the convenient experience that patients love.

A floating astronaut working on a laptop
A floating astronaut working on a laptop

Our easy-to-use schedule will soon become your front office’s best friend. Track new patients and automate internal tasks to stay on top of new starts. We will automate tasks for you and your team from when new patients call the office until they start treatment with your practice. There is no longer a need for external reports or spreadsheets — it’s all in the platform!

Doctors can see the standing of new patients at a glance and plan treatment accordingly. Offices can completely customize their new patient protocol with automatic reminders for phone calls, letters, and even emails, which can be sent directly out of Cloud 9! Practice management software will never be the same!

With the Financial Arrangements tool, you can set the fee schedule, add insurance benefits and down payments, and even set up auto-pay with a primary and secondary payment method. Seamlessly run your financial presentations and begin treatment immediately with paperless contract signing and automatic document uploading.

The ledger allows you to easily adjust balances to help eliminate errors while safeguarding all transaction and adjustment history. Our integrated solution allows you to set up responsible parties for bank accounts or credit/debit card auto-payments, improving the efficiency of your accounts receivable and collections.

Manage and modify your insurance claims in real time within our multi-option claims queue. You’ll always know their status and be able to correct any rejections for resubmission quickly.

Cloud 9 includes email and text message appointment reminders. You can send reminders for upcoming appointments and even one-off emails and text messages to patients while you are on the phone with them. Reminders can be completely customized for your office! We also include a patient portal so your patients can view information about their accounts, make payments, and even book appointments.

Planet DDS lets you manage your operations efficiently with innovative features—from front office to back office, operatory to board room.

Schedule icon

Scheduler

Navigate appointments smartly, anytime, with our advanced scheduling system. Doctors can see the standing of new patients at a glance and plan treatment accordingly.

Denticon Pay

Cloud 9 Pay

Collect payments with mobile wallets like Google Pay and Apple Pay, automatically post payments in the Cloud 9 ledger, and protect your patient’s payment data.

Referrals

Cloud 9 Connect

Communicate using patient-preferred methods like text and email, reduce no-shows by staying top of mind with patients, and streamline workflows for your front office staff.

Partnership

Cloud 9 & Denticon Integration

Unite patient records across specialties by leveraging the Cloud 9 & Denticon.

Space glove

Automation Suite

Automatically processes all pending payments. Email and text receipts for all approved payments. Automatically posts NSF fees for returned ACH.

Revenue Management

Revenue Cycle Management & Insurance

Streamline billing, automate insurance claims, track payments, and accelerate reimbursement.

Advanced Security

Advanced Security

Planet DDS delivers robust and reliable security features and certificates (SOC 2 Type 2) that safeguard your entire organization.

Two-way Messaging

Two-way Messaging

Provide both your staff and patients with secure and convenient, two-way texting.

Appointment

Online Booking

Equip your patients to conveniently book appointments online… anytime, day or night.

Engagement

Cloud 9 Patient Communication

Boost patient experience and retention with seamless, customized patient communication.

CASE STUDY

The Braces Place Elevates Orthodontic Practice Management with Cloud 9
The Braces Place Case Study

The biggest asset to having Cloud 9 is being able to use the full software, all of its features, from anywhere on the planet that you have an internet connection …as the [Chief] Operations Officer, I’m in charge of things like time cards and payroll, and I have been in Italy and had to run payroll. …I’ve done it from the Bahamas, the Outer Banks, you name it!

All of the patient information is available to us at any time of the day or night from any location. Cloud 9 was invaluable for us. We could have never gotten through COVID so seamlessly without it.

Cloud 9 has been one of the best decisions that we have ever made. It definitely makes everything a lot easier. It is very user-friendly and can make training a lot easier.

I travel a lot and spend my summers in Colorado. Cloud 9 allows me to log in remotely, update patient charts, and work on cases. We also used to have an in-house call center and those employees worked from home. We would never have been able to do that without a cloud-based system. Cloud 9 has filled a huge gap. We looked at other solutions, and even switched at one point to another vendor, but realized immediately that Cloud 9 was better and came right back.

Switching to Planet DDS is easy

Switching software can seem like a stressful undertaking. Cloud 9 will work hard to ensure a seamless transition through expert conversion, training, and support services.

  • 1Implementation & setupOur in-house implementation team will guide you from initial account setup to go-live and beyond. 
  • 2Data and image conversionOur team has worked with nearly every PMS there is, so there’s not much that surprises us these days.
  • 3TrainingEvery successful onboarding is dependent on successful education. Our trainers will be there with you every step of the way to ensure you know how to take advantage of every feature in the Cloud 9 platform. You’ll be an expert in no time!
  • 4SupportWe’re dedicated to delivering the ongoing support you need to keep your software and operations working like a well-oiled machine.

Introducing the #1 cloud-based orthodontic practice management software that helps every aspect of your practice… including growth. Break down silos between practices, clinicians, and patients. Gain organization-wide visibility and control to achieve better outcomes and growth.

What is the cloud?

Is my data safe in the cloud?

What happens if my internet connection goes down?

What happens when technology changes?

Do you have special packages for new grads?

How much is Cloud 9?

Get started with the #1 cloud-based orthodontic practice management solution

Join the Planet DDS community of high-performance ortho practices.

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