To ensure that AppointNow is setup correctly, please complete all the setup items listed below. Screenshots associated with the setup process can be found at the bottom of this page.
To define the Scheduler Production Type(s) visible in AppointNow:
NOTE: If the dental organization has only one Scheduler Production Type set up, the patient will not see a type option. If the dental organization has two or more Scheduler Production Type set up, the patient will be able to select the type of appointment.
To define the duration for a reserved appointment slot:
NOTE: The appointment duration applies to an office. The appointment duration does not apply to a specific provider.
To assign Production Type(s) to the provider’s schedule:
NOTE: If there is not an “Effective From” section in the “Schedule” tab, the feature must be requested for activation via a Help Ticket.
NOTE: To display the optimal number of available appointments for a provider, we recommend that the scheduled times match the duration (or be a multiple) of time specified in the “Setup / Offices” screen. For example, if the duration of the appointments is 30 minutes, the schedule should be marked for 30 minute increments (i.e., 30, 60, 90, 120, 150, 180, etc.). It is not advised to indicate 45 minute blocks on the Schedule as they will not be optimally displayed.
Provider visibility for AppointNow
To select which providers should be visible in AppointNow:
NOTE: If the dental organization has only one Provider set up, the patient will not see a provider option. If the dental organization has two or more Provider set ups, the patient will be able to select the provider, or be able to leave the option as “Any Provider."
Confirm AppointNow setup
To confirm that all the AppointNow setup items are complete:
Once all AppointNow setup items are complete and confirmed, to copy the AppointNow embed code for use online or in emails:
For any questions, please submit a ticket in the Denticon Help Portal.